A MESSAGE FROM YING HE, FOUNDER & CEO:
In 1999, I found my life fraying. My parents were in the middle of a messy divorce and I was on my own for the first time, preparing to attend university alone in France. Thirteen years later, I would go through my own difficult divorce.
Amid all these changes and endings, my mother was a steadfast and loving support. As I scoured France for pearl necklace to show her my gratitude, I was overwhelmed by the high prices and disappointed that I could not afford this gift I most wanted for her. When I later saw my mother wearing a strand of luminous pearls, gifted from my uncle, I got curious. I learned everything I could about pearls, and though I didn’t know it at the time, this was the earliest beginning of Timeless Pearl.
In learning about pearls, I tapped into my love of art, and I found a rich metaphor for life—both of which I needed to share with the world. These radiant jewels are formed slowly over many years, layer upon layer of protection against a harmful, invasive element. In forming a pearl, the mollusk does not expel the harm. Instead, it’s encased in rare and hard-earned beauty.
Today, I have a wonderful family and a young son. My mission is to share my love of pearls, these elegant tributes to strength and resilience. I want to bring this lasting beauty to everyone, without the high price point. Pearls are a gift to ourselves and our loved ones, with the message that we too are luminous, rare, and timeless.
The Edison Pearl
Edison pearls are bead-cultured freshwater pearls known for their larger sizes, round to near-round shapes, strong luster, and colors that can include white, pink, peach, and purple. Modern freshwater culturing techniques make these pearls a more accessible option than many large saltwater cultured pearls.
The luster and surface condition of any pearl can be affected by heat, chemicals, perspiration, wear, and storage. Put pearls on after applying perfume or cosmetics, and wipe them with a soft cloth after wear to help preserve their appearance.
Nacre quality and thickness contribute to a cultured pearl’s luster and durability. Pearl surface condition and luster also depend on care, storage, wear, and exposure to heat or chemicals.
“I love the pearls I got from Timeless Pearl. They were far more beautiful than I first expected. I intend to buy the bracelets for all my bridesmaids"
– Alice Pitoëff
CARE
Our friendly and responsive customer care representatives are available around the clock five days a week to answer your questions or help you with concerns. We pride ourselves on answering every request within 48 hours.
SATISFACTION
We are 100% committed to your complete satisfaction. In-stock orders usually ship within 1–5 business days, except during peak seasons. Made-to-order and backordered items follow the estimate on the product page. We keep you notified about your purchase’s shipment updates. Custom jewelry comes with a lifetime warranty. Ready-made jewelry comes with a one-year limited warranty. Please see our Jewelry Warranty for repair coverage and shipping terms.
For U.S. orders, shipping is free on orders of $60 or more. For orders under $60, shipping rates are calculated automatically at checkout based on your order, shipping address, and selected shipping method. Please review the shipping charge shown at checkout before placing your order. Returns are free in the United States, subject to our return policy. For more information, please see our Terms and Policies, and request your return in our returns center: https://timelesspearl.returnscenter.com/
